Monimove Platform Privacy Policy

1. 4.4 Marketing
   1. 4.4.1 We strive to provide you with choices regarding certain personal/business data uses, particularly around marketing and advertising.
2. 4.5 Promotional offers from us

1. 4.5.1 We may use your Identity Data, Contact Data, Technical Data, Usage Data, Profile Data and Marketing and Communications Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).

2. 4.5.2 You will receive marketing communications from us if you have requested information or services from us and you have not opted out of receiving that marketing.

3. 4.6 Third-party marketing

1. 4.6.1 We will get your express opt-in consent before we share your personal/business data with any third party for marketing purposes.

4. 4.7 Opting-out
   1. 4.7.1 You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by ‎contacting us at any time.
   2. 4.7.2 Where you opt out of receiving these marketing messages, this will not apply to personal/business data provided to us as a result of using the Platform.

5. 4.8 Cookies

1. 4.8.1 You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of the Platform may become inaccessible or not function properly. For more information about the cookies we use, please see our cookies policy.

6. 4.9 Change of purpose

1. 4.9.1 We will only use your personal/business data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please ‎ contact us .
2. 4.9.2 If we need to use your personal/business data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
3. 4.9.3 Please note that we may process your personal/business data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

2. 5 DISCLOSURES OF YOUR PERSONAL/BUSINESS DATA
   1. 5.1 We may have to share your personal/business data with the parties set out below for the purposes set out in the table in paragraph 4.3.2 above.
      1. 5.1.1 Internal Third Parties as set out in the Glossary. 
      2. 5.1.2 External Third Parties as set out in the Glossary.
      3. 5.1.3 Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal/business data in the same way as set out in this privacy policy.
   2. 5.2 We require all third parties to respect the security of your personal/business data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal/business data for their own purposes and only permit them to process your personal/business data for specified purposes and in accordance with our instructions.

3. 6 INTERNATIONAL TRANSFERS

1. 6.1 Some of our External Third Parties are based or process data outside your location so the processing of your personal/business data will involve a transfer of data outside your location.
2. 6.2 Whenever we transfer your personal/business data out of your location, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
   1. 6.2.1 We will only transfer your personal/business data to a country that has been deemed to provide an adequate level of protection for personal/business data.
   2. 6.2.2 Where we use a service provider, we may use specific contracts which give your personal/business data the same protection.
   3. 6.2.3 If we use a service provider based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal/business data shared between Europe and the US.]
3. 6.3 Please contact us if you want further information on the specific mechanism used by us when transferring your personal/business data out of your location. 

4. 7 DATA SECURITY

1. 7.1 We have put in place appropriate security measures to prevent your personal/business data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal/business data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal/business data on our instructions and they are subject to a duty of confidentiality.
2. 7.2 We have put in place procedures to deal with any suspected personal/business data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

5. 8 DATA RETENTION

1. 8.1 How long will you use my personal/business data for?

1. 8.1.1 We will only retain your personal/business data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements. We may retain your personal/business data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you
2. 8.1.2 To determine the appropriate retention period for personal/business data, we consider the amount, nature and sensitivity of the personal/business data, the potential risk of harm from unauthorised use or disclosure of your personal/business data, the purposes for which we process your personal/business data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
3. 8.1.3 By law we have to keep basic information about our customers (including Contact Data, Identity Data, Financial Data and Transaction Data) for six years after they cease being customers for tax purposes.
4. 8.1.4 In some circumstances you can ask us to delete your data: see ‎ Request erasure below for further information.
5. 8.1.5 In some circumstances we will anonymise your personal/business data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.

6. 9 YOUR LEGAL RIGHTS

1. 9.1 Under certain circumstances, you have rights under data protection laws in relation to your personal/business data as set out below:
   1. 9.1.1 Request access to your personal/business data (commonly known as a “data subject access request”). This enables you to (i) receive a copy of the personal/business data we hold about you; (ii) understand how and why we are using the personal/business data; and (iii) check that we are lawfully processing it.
   2. 9.1.2 Request correction of the personal/business data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
   3. 9.1.3 Request erasure of your personal/business data. This enables you to ask us to delete or remove personal/business data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal/business data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal/business data to comply with the law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
   4. 9.1.4 Object to processing of your personal/business data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal/business data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
   5. 9.1.5 Request restriction of processing of your personal/business data. This enables you to ask us to suspend the processing of your personal/business data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
   6. 9.1.6 Request the transfer of your personal/business data to you or to a third party. We will provide to you, or a third party you have chosen, your personal/business data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
   7. 9.1.7 Withdraw consent at any time where we are relying on consent to process your personal/business data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

2. 9.2 If you wish to exercise any of the rights set out above, please ‎contact us .

3. 9.3 No fee usually required
   1. 9.3.1 You will not have to pay a fee to access your personal/business data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

4. 9.4 What we may need from you
   1. 9.4.1 We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal/business data (or to exercise any of your other rights). This is a security measure to ensure that personal/business data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

5. 9.5 Time limit to respond
   1. 9.5.1 We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
6. 10 GLOSSARY
   1. 10.1 Comply with a legal obligation means processing your personal/business data where it is necessary for compliance with a legal obligation that we are subject to.
   2. 10.2 Internal Third Parties means other companies in our corporate group.
   3. 10.3 External Third Parties means:
      1. 10.3.1 Service providers acting as data processors who provide us with cloud computing, analytics, payment, project management, marketing, and hosting services. 
      2. 10.3.2 Professional advisers including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services. 
      3. 10.3.3 Customs and other authorities who require reporting of processing activities in certain circumstances.
   4. 10.4 Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal/business data for our legitimate interests. We do not use your personal/business data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by ‎contact us .

10.5 Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.